We have made multiple upgrades to our wireless and all rigs should have good signal strength in the park. Additionally, we utilize three service providers for redundancy and actively manage our bandwidth to ensure that everyone is able to enjoy our WiFi. Our WiFi is optimized for web browsing, email, and video streaming. We reserve the right to throttle bandwidth intensive users during peak hours to ensure that everyone has equal access to the internet.
Do you offer early check-in or late check-out?
Early check-in / late check-out may be available on a limited number of sites except for Saturday, some Sundays and holiday weekends depending on availability. If the site is available early check-in / late check-out is available for an additional $10. When available, late check out is no later than 4pm. Customers wishing to stay past 4pm will need to pay for another night. Please notify us when booking the site since we have a limited number of sites we can offer early check-in/late check-out on, especially during the summer season.
Why is your occupancy based on six people and why don't you charge extra for all your amenities?
As park owners and RVers ourselves we understand the frustration of showing up at an RV park only to see the rate double when we tell them there are four of us and we have pets. We believe in charging a transparent and fair rate to our customers, especially those on a budget. We only charge $3 per additional guest over the age of 5 and we do not charge for pets. We also include as many amenities as we can in our base rate.
I am not sure whether I will be able to make it to your park before dark, so will there be someone there to assist me with check in?
The park owners live at the entrance to the park and are happy to assist customers at all hours. Simply call the main number. We answer the phone during office hours but respond to messages at all hours. In the event that there is no answer leave a message and we will get back with you immediately. You can also send us a text!
Do the owners really live on site?
Yes we do! In fact we live in the campground and utilize the same facilities as our customers. We actively manage and monitor our park using the latest technology. You can rest assured that if there are any issues in the park we are readily available and happy to assist!
Why do you only do curbside trash pickup and why do you no longer have a large dumpster?
First and foremost curbside pickup is an important convenience we wanted to offer our customers. Additionally, being in the outdoor recreation industry we take our relationship with the environment seriously. Unfortunately due to our location recycling services were not available. In an effort to keep our rates low and our environmental impact lower we haul trash and recyclables ourselves.
Why are you no longer a Passport America park?
During the last economic crunch the previous owners had briefly joined Passport America. This is why some customers with older books may find us listed. When we purchased the park we evaluated the program and determined we could not profitably participate in their program. As with other discount programs, we will give a 10% discount to PA members.
Why do you require a deposit for a reservation?
In the outdoor industry we recognize that there are a number of factors that can lead to a change in plans, including, weather, mechanical, work, and family concerns. When we take a reservation we evaluate the type of rig that will be coming in and assign a site based on the customer's request. If a customer cancels within the cancellation window we charge $12 to offset some of our costs and work to try to fill the site with another customer. Unfortunately when we have less than 48 hours notice we have found that statistically we have trouble filling the site or end up having to leave other sites vacant to make everyone fit.
Do you have cable TV?
Unfortunately due to our location we are unable to offer cable TV but we do get good over the air reception (8-12 stations), and offer many sites that are satellite friendly. Additionally in many circumstances our WiFi will support video streaming (Netflix, SlingTV, etc.).
I just bought a new camper. Can you guide me through my first trip?
Absolutely! Just call our office and let us know you are new to Rving. We will walk you through the registration and site selection process. If you would like some help getting setup for the first time we can be there to answer any questions and assist as needed without drawing a crowd!